SideWinder: Computer hangs after completing Power On Self Test (256981)



The information in this article applies to:

  • Microsoft IntelliMouse Explorer
  • Microsoft IntelliMouse with IntelliEye
  • Microsoft SideWinder Dual Strike
  • Microsoft SideWinder Force Feedback 2
  • Microsoft SideWinder Force Feedback Wheel USB
  • Microsoft SideWinder FreeStyle Pro
  • Microsoft SideWinder game pad Pro
  • Microsoft SideWinder Game Voice
  • Microsoft SideWinder Plug and Play game pad USB
  • Microsoft SideWinder Precision 2
  • Microsoft SideWinder Precision Pro
  • Microsoft SideWinder Precision Racing Wheel
  • Microsoft SideWinder Strategic Commander

This article was previously published under Q256981

SYMPTOMS

When you restart your computer after you connect one of the Microsoft IntelliMouse pointing devices or Microsoft SideWinder game controllers that are listed in the "Applies To" section, your computer may stop responding after completing the POST (Power On Self Test).

This symptom often occurs during or shortly after the memory test.

CAUSE

This issue may occur if the following conditions are true:
  • A GigaByte GA-7IX motherboard is installed in the computer.
  • You connected the IntelliMouse pointing device or SideWinder game controller to a USB (Universal Serial Bus) hub.

RESOLUTION

To resolve this issue, download and install a BIOS update for the GigaByte GA-7IX motherboard from the following GigaByte Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. To work around this issue, connect the IntelliMouse pointing device or SideWinder game controller directly to a USB port in your computer.

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MajorLast Reviewed:7/13/2006
Keywords:kb3rdparty kbHardware kbprb KB256981