OFF2000: Error Message: Microsoft Office SR-1 Cannot Update Features That Use 'Run from Network' or 'Run from CD' Options (256866)
The information in this article applies to:
- Microsoft Office 2000 (Setup) Service Release 1 (SR-1)
This article was previously published under Q256866 SYMPTOMS
When you attempt to install the Microsoft Office Service Release 1 (SR-1) update on your computer, you receive the following error message:
Microsoft Office SR-1 cannot update features that use 'Run from Network' or 'Run from CD' options. Network installs must be updated by the administrator. 'Run from CD' installs require the full SR-1 CD available from Microsoft Product Support.
CAUSE
You receive this error message when either of the following conditions is true:
- All of the Office programs have been set to Run from Network or Run from CD.
-or-
- The following options in Office Setup have been set to Run from Network or Run from CD:
- Microsoft Office
- Microsoft Outlook for Windows
WORKAROUND
To work around this issue, use one of the following methods appropriate to your situation. Method 1: If You Are Running Office from a Network Server
If you are running Office from a network server, you must use the Office 2000 SR-1 Administrator Update to update your administrative installation point.
For additional information about how to download and install the Office 2000 SR-1 Administrator Update, click the article number below
to view the article in the Microsoft Knowledge Base:
257983 OFF2000: How to Obtain SR-1 for Administrative Installations
Method 2: If You Are Running Office from the Office CD
If you are running Office from the Office CD, you must use a CD that contains a complete version of Microsoft Office 2000 SR-1 to update your Office installation.
For additional information about how to obtain the complete version of Office 2000 SR-1, click the article number below
to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 SR-1
Modification Type: | Major | Last Reviewed: | 7/3/2001 |
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Keywords: | kbprb KB256866 |
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