Form submit fails when HTM files are mapped to Ssinc.dll or Asp.dll (256861)


The information in this article applies to:

  • FrontPage 2000 Server Extensions from Microsoft
  • FrontPage 2002 Server Extensions from Microsoft
  • Microsoft Internet Information Server 4.0
  • Microsoft Internet Information Services 5.0
  • Microsoft Internet Information Services version 6.0
This article was previously published under Q256861

SYMPTOMS

When you submit an e-mail form or post a thread in a discussion, you do not receive a confirmation page or e-mail message, and no error messages appear in the browser.

NOTE: If you view the source in the browser, you see the following:

<form method="POST" action="index.htm" webbot-action="--WEBBOT-SELF--">

where index.htm is the name of the page with the form.

CAUSE

The .htm file is mapped to the Ssinc.dll file or Asp.dll file in the Master Properties of the Web server and/or properties of the Web site.

RESOLUTION

To resolve this problem, do the following:
  1. Click Start, point to Programs, point to Windows NT 4.0 Option Pack, point to Microsoft Internet Information Server, and then click Internet Service Manager.
  2. Right-click <servername>, and then click Properties.
  3. In the <servername> dialog box, under Master Properties, click Edit.
  4. Click the Home Directory tab.
  5. Under Applications Settings, click Configuration.
  6. Remove the mapping, and then click Apply. Close the Microsoft Management Console.
  7. Open the Web in the FrontPage client, and click Recalculate Hyperlinks on the Tools menu.
  8. Perform same step for the Virtual Server properties.

MORE INFORMATION

This issue usually occurs when you use server-side include files.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

873011 You cannot use the Save Results component on a Web server that maps to a script handler with FrontPage 2003

Modification Type:MajorLast Reviewed:12/14/2004
Keywords:kbprb KB256861
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