HP PhotoSmart P1000/P1100 Printer May Experience Data Corruption with ECP Bi-Directional Communication Port (256858)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional

This article was previously published under Q256858

SYMPTOMS

You may experience a loss or corruption of data when you are printing to a Hewlett-Packard (HP) PhotoSmart P1000/P1100 printer. This causes an incomplete print job. The problem may be intermittent.

CAUSE

The ECP port forward-to-reverse bus flip causes intermittent data corruption of the first byte during a reverse transfer. This is the forward and reverse (bi-directional) communication between the computer and the printer.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Windows 2000 Service Pack 1.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbQFE kbWin2000SP1Fix KB256858