SMS: Setup Time-Out Attempting to Create Indexes on Tables with Many Rows (256615)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0
  • Microsoft Systems Management Server 2.0 SP1

This article was previously published under Q256615

SYMPTOMS

When you attempt to upgrade a Systems Management Server (SMS) 2.0 site that has tables that contain many rows (for example the StatusMessages or Software Inventory tables), Setup may time out and stop with a general error message. When this occurs, the SMSSetup log contains the following text:
<03-13-2000 17:40:49>FAILED Sql Script: Creating indexes on StatusMessages
<03-13-2000 17:40:49>SQL error

CAUSE

This behavior occurs because SQL runs the operation in Synchronous mode.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2.

Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbbug kbfix kbsetup kbsms200sp2fix kbUpgrade KB256615