ClipBook Viewer Prompts for Network Access Password (256575)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q256575

SYMPTOMS

When a user starts ClipBook Viewer (Clipbk.exe), the following dialog box may be displayed:
Enter Network Access Password for Server: computer name, DDE Share CLPBK$
Regardless of the password or account that is used, an "Incorrect Password" error message is displayed.

CAUSE

The Enter Network Access Password dialog box is displayed if the user does not have the correct network access rights because Clipbk.exe uses Network Dynamic Data Exchange (NetDDE) to communicate. Checking the user rights in User Manager may also show that the correct user account is listed, but that the user account was originally in another domain.

RESOLUTION

  1. Start User Manager.
  2. On the Policies menu, click User Rights.
  3. Verify that Access this computer from the network is selected in the Right box, or that the Domain Users global group is listed.
Modification Type:MajorLast Reviewed:8/6/2002
Keywords:kberrmsg kbprb KB256575
©2002 Microsoft Corporation. All rights reserved.