XIMS: Access Violation at CMtsOutQueue::LoadCachedDetailInfo on Msexcimc.exe When a Comma Is Included in E-Mail Address (256114)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q256114 SYMPTOMS
In Exchange Server version 5.5, when you monitor the queue of outbound messages awaiting conversion in the Internet Mail Service properties by using the Exchange Server Administrator program, if a comma (,) is included in an e-mail address, an access violation may occur.
CAUSE
This issue can occur if both ";" and "," are included in the specified e-mail address and the Internet Mail Service conversion process for outbound messages resolves to more than one correct e-mail address, because there is a issue with the way that e-mail addresses are resolved in the conversion process that can cause an access violation.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbExchange550preSP4fix kbExchange550sp4Fix kbfix kbQFE KB256114 |
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