RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Size File name Platform
----------------------------------------------------
05/02/2000 07:47am 4.19 KB Getcomp.exe Intel
05/02/2000 07:48am 276 KB Inv32cli.exe Intel
05/02/2000 07:49am 108 KB Invproc.dll Intel
05/02/2000 07:49am 288 KB Invwin32.exe Intel
03/21/2000 07:48am 14.5 KB Os2bios.exe Intel
05/02/2000 07:51am 845 KB Inv32cli.exe Alpha
05/02/2000 07:50am 222 KB Invproc.dll Alpha
05/02/2000 07:51am 861 KB Invwin32.exe Alpha
NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.