SMS: Error Message When Adding User or Group Name to Permitted Viewers List (256048)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q256048

SYMPTOMS

When you add a user or group name to the permitted viewers list, the following error message may be displayed:
The Windows NT user name you entered is not valid. Please enter a valid user name.

CAUSE

This behavior occurs because the user or group name is longer than 36 characters. Systems Management Server (SMS) requires that user or group names in the permitted viewers list be less than or equal to 36 characters in length.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

WORKAROUND

If you cannot modify the name or group name, create a new group with the allowable characters and then add the long name into the new group.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0 This problem was first corrected in Systems Management Server version 2.0 Service Pack 2..

MORE INFORMATION

Microsoft Windows NT 4.0

  • User name can be up to 20 characters
  • Global group name can be up to 20 characters
  • Local global group can be up to 256 characters

Microsoft Windows 2000

  • User account can be up to 20 characters
  • Group account can be up to 63 characters
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbBug kbenv kberrmsg kbfix kbsms200sp2fix KB256048
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