IntelliMouse: Cannot Scroll in Outlook 2000 Address Book (256037)
The information in this article applies to:
- Microsoft IntelliMouse Explorer
- Microsoft IntelliMouse Pro
- Microsoft IntelliMouse USB
- Microsoft IntelliMouse with IntelliEye
- Microsoft Wheel Mouse
- Microsoft IntelliPoint software 3.1
This article was previously published under Q256037 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
You cannot use the wheel on any of the pointing devices listed at the beginning of this article to scroll in the Microsoft Outlook 2000 address book.
In addition, you may be unable to use the wheel to scroll through plain text messages in Outlook 2000.
CAUSE
This behavior is by design.
Outlook 2000 is listed on the "Exceptions for Universal Scrolling" list.
RESOLUTION
You may be able to enable scrolling by following these steps:
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk. - Start Registry Editor.
- Locate the following key in the registry:
HKEY_CURRENT_USER\Control Panel\Microsoft Input Devices\Mouse\Exceptions\23
- On the Edit menu, point to New, and then
click DWORD Value.
- Type EnableScroll, and then press ENTER.
- Double-click the EnableScroll DWORD value.
- In the Value Data box, type 1,
and then click OK.
- Quit Registry Editor, and then restart the computer.
| Modification Type: | Major | Last Reviewed: | 4/7/2005 |
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| Keywords: | kbenv kbHardware kbprb KB256037 |
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