Pocket Inbox Reports That E-mail Attachment Was Removed (256033)
The information in this article applies to:
- Microsoft ActiveSync 3.1
- Microsoft ActiveSync 3.0
- Microsoft Pocket Outlook 2.0
This article was previously published under Q256033 SYMPTOMS A Microsoft Outlook item (for example, a contact, calendar,
or e-mail message) that is attached to an e-mail message in Outlook is removed
when you synchronize the message from Outlook to the Inbox on a Pocket PC or
Windows Mobile device. The message appears in the Pocket Outlook Inbox on the
Pocket PC or Windows Mobile device without the paperclip icon that indicates
that it has an attachment. When you open the e-mail message, you see the
following message at the end of the message instead of the attached Outlook
item: [One or more inline attachments removed].
This behavior occurs regardless of whether the e-mail message was
created in plain text or Rich Text Format form. CAUSE This is a design limitation of ActiveSync. WORKAROUND To work around this behavior, merge the Outlook item that
was attached to the e-mail message to its proper location within Outlook. For
example, if the attached Outlook item is another e-mail message, drag that
attached e-mail message to your Inbox in Outlook, and then synchronize Outlook
with the Windows CE-based device to transfer the e-mail message. If the
attached Outlook item is a calendar appointment, drag it from the e-mail
message to the Calendar in Outlook, and then synchronize with the Windows
CE-based device.
| Modification Type: | Minor | Last Reviewed: | 2/4/2004 |
|---|
| Keywords: | kbprb KB256033 |
|---|
|