SMS: Uninstalling Software Inventory Agent Leaves Registry Key (255837)
The information in this article applies to:
- Microsoft Systems Management Server 2.0
This article was previously published under Q255837 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you remove the Software Inventory agent on a Systems Management Server (SMS) 2.0 client, a blank registry key may be left in the registry. This makes it appear as if the Software Inventory agent is still installed, but without any status in the Systems Management tool in Control Panel.
The registry key that is left is:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\Client\Client Components\Software Inventory Agent
WORKAROUNDWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To work around this issue, manually remove the Software Inventory Agent key under the following location:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\Client\Client Components
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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| Keywords: | kbAdvertisement kbBug kbClient kbConfig kbnofix kbSoftwareDist KB255837 |
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