Event ID 37 May Be Logged for WinMgmt Entries in the Application Event Log (255629)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Professional

This article was previously published under Q255629

SYMPTOMS

When you view the Application event log on a computer that you upgrade from Windows 2000 Release Candidate 2 (RC2) to the retail version of Windows 2000, you may see several event ID 37s with the following parameters:

Event Type: Error
Event Source: WinMgmt
Event Category: None
Event ID: 37
Date: 2/7/2000
Time: 10:05:55 AM
User: N/A
Computer: [machinename]
Description: WMI ADAP was unable to load the perfproc.dll performance library due to an unknown problem within the library: 0x0

CAUSE

This behavior can occur because of a problem in the WMI Performance Library dredger. In certain situations, the dredger incorrectly determines that a library is invalid even though the counter works correctly.

RESOLUTION

To resolve this behavior, run one of the following commands on the computer to dredge the status data again, where processID is the processID of the running Winmgmt process in the second example:

winmgmt /clearadap

-or-

winmgmt /resyncperf -p processID

STATUS

Microsoft has confirmed this to be a problem in pre-released versions of Microsoft Windows 2000.

MORE INFORMATION

For more information about the command line options that are available with WMI, type the following line at a command prompt:

winmgmt /?

For additional information about the dredger process, search the Microsoft Developer Network (MSDN) CD-ROM or view the following MSDN Web site:

http://msdn.microsoft.com

IF the previous steps do not work then delete all files in the %systemroot%\SYSTEM32\WBEM\Repository folder and restart the computer or server.

Modification Type:	Major	Last Reviewed:	11/4/2003
Keywords:	kbenv kberrmsg kbprb KB255629