XWEB: "Attachment" Is Displayed in Compose Post Form in Public Folders but Attachment Cannot Be Added (255444)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

This article was previously published under Q255444

SYMPTOMS

When you create a new post to a public folder by using Microsoft Outlook Web Access (OWA), the word "Attachments" is displayed following the Subject box, but no attachment icon (to add an attachment to the post) is displayed on the toolbar.

CAUSE

This problem can occur because it is not possible to add an attachment to a post by using Outlook Web Access.

WORKAROUND

To work around this problem, use one of the two following procedures to add an attachment when you create a post to a public folder:
  • Use Outlook to create the new post to the public folder. -or-

  • Mail enable the public folder by using the System Manager Microsoft Management Console (MMC) snap-in, and then create a new message with an attachment and send the message to folder_name@domain.com, where folder_name is the name of the public folder and domain is the domain in which the public folder is located.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbpending KB255444