Unable to Remove or Change the DNS Server IP Address Assigned by a Remote Access Server (255245)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows 95
This article was previously published under Q255245
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When a Microsoft Windows 95-based client connects to a Microsoft Windows NT 4.0-based remote access server and uses a server-assigned Internet Protocol (IP) address, the client inherits the IP address of the Domain Name System (DNS) server used by the remote access server, and not the DNS server IP address assigned by the Dynamic Host Configuration Protocol (DHCP) scope options. You are unable to remove or change the IP address of the DNS server that is assigned by the remote access server.

CAUSE

This behavior is by design. The DNS server IP address is taken from the remote access server (RAS) if the RAS server is configured with DNS server IP addresses. The client acquires the first DNS server address listed in the RAS server's DNS Service Search Order.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To work around this behavior, perform the following procedure to remove the DNS server IP address from a Windows 95 RAS client:

  1. Start Registry Editor (Regedit).
  2. Locate the following registry key:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\DHCPInfo00\OptionInfo
  3. Change the value data for OptionInfo to 00.

    NOTE: The IP addresses for the DNS servers are given in hexadecimal format in the OptionInfo key. To determine the DNS server IP addresses currently in use, you need to convert the addresses from hexadecimal format to decimal format. Changing all hexadecimal numbers to 00 clears the DNS IP addresses.
  4. Quit Registry Editor, and then restart the computer.

MORE INFORMATION

For additional information about how DHCP-enabled RAS clients obtain their TCP/IP configuration, click the article numbers below to view the articles in the Microsoft Knowledge Base:

160699 Understanding DHCP IP Address Assignment for RAS Clients

200211 DUN Clients Do Not Receive DNS Domain Name over RAS/RRAS

Modification Type:MajorLast Reviewed:8/27/2002
Keywords:kbprb KB255245
©2002 Microsoft Corporation. All rights reserved.