Sites Deleted from the Trusted Sites Zone Reappear When You Next Start Internet Explorer (255176)



The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows 98
  • Microsoft Internet Explorer 5.0 for Windows 95

This article was previously published under Q255176
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

After you delete a site from the Trusted Zones list, it may reappear after you next start Internet Explorer.

CAUSE

This issue can occur because of damage in the associated registry key.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To work around this issue:
  1. Start Internet Explorer, click Internet Options on the Tools menu, and then click the Security tab.
  2. Click Trusted Sites, and then click Sites.
  3. Click the site you want to delete, and then click Remove.
  4. Check the following registry key to determine if the selected site has been deleted, and if not, delete it:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains


Modification Type:MajorLast Reviewed:10/31/2003
Keywords:kbprb kbui KB255176