SYMPTOMS
Microsoft has released various hotfixes to correct specific issues for Systems Management Server (SMS) version 2.0-based clients. Microsoft has packaged these hotfixes into a single client hotfix bundle to simplify the application of these hotfixes to an SMS 2.0 site the is running Service Pack 1 (SP1) and International Client Pack 4 (ICP4). This article will be updated as new hotfixes are added to this client bundle.
The following table lists article Q numbers and titles that document corrected problems that are included in the Client Hotfix Bundle for SMS 2.0 SP1 with ICP4 (ICP4: English, French, German, Spanish, Swedish, Dutch, Italian, Norwegian, Danish, Finnish, Portuguese (Brazil), Portuguese (Portugal), Czech, Greek, Hungarian, Polish, Russian, and Turkish). For more information about each corrected problem in SMS 2.0 SP1, use the article
Q number to query for the article in the Microsoft Knowledge Base.
IMPORTANT: You must apply ICP4 SP1 for Systems Management Server 2.0 before you install this client bundle. Do not install the client bundle on sites that are not upgraded to SP1 or that do not have ICP4 installed.
Summary List for Client Hotfix Bundle for SMS 2.0 SP1 ICP4
239590
SMS: SMSCliToknAcct Connection Attempts to Mapped Drives in Path
240980
SMS: Smscfg.cpl May Not Be Loaded with More Than 20 Network Adapters
240250
Migration from SMS 1.2 to 2.0 Uninstalls LANDesk Remote Control Files
240921
SMS: Smsapm32 May Consume 100 Percent CPU Time on Windows NT SMS Clients
242489
SMS: Run-Time Error When Advertising MFC-Based Package
244034
SMS: Windows 95/98 Clients Hang Opening E-mail Attachments or Associated Files
239564
SMS: Client Components Reinstalled During Periodic Verification
243189
SMS: %SMS_LOCAL_DIR%\MS\CORE\BIN Added to Path Multiple Times
243681
SMS: Copy-Queue Causes "Not Logged in" Requests on NetWare Servers
244409
SMS: Access Account Security on Distribution Points May Be Applied Incorrectly in a Multiple-Domain Environment
241279
SMS: Client Incorrectly Reported as Not Installed in the Administrator Console
244410
SMS: Smsapm32 Uses SMSCliToknAcct& to Search Mapped Drives Listed in the Path
238250
SMSCliSvcAcct& May Be Used When Netware Redirector Is Installed
232653
SMS: SMSCliToknAcct& Locked Out When Hardware Inventory Is Enabled
246164
SMS: Novell intraNetWare Login Dialog Box Appears During Hardware Inventory
235205
Advertised Program Does Not Run with 10003 Status Message
235808
SMS: Smsapm32.exe May Report Status Incorrectly If Package Starts Another Instance
238762
SMS: Software Inventory Creation Date Is Incorrect in SMS Database
239915
SMS: "Insert Disk in Drive A:" Message During Hardware Inventory
238144
Client Installation Corrupts Path Statement in Autoexec.bat
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next SMS service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The ICP4 version of this software update for Service Pack 1 should have the following file attributes or later:
Date Time Size File name Platform Version
---------------------------------------------------------------------
12/30/99 21:34 5,677 54831.sql Intel
10/14/99 01:58 232,288 Abnwcli.dll Intel 2.0.1380.1055
02/24/00 23:28 364,930 Apasetup.exe Intel 2.0.91.9
10/21/99 18:56 203,616 Bindcli9.dll Intel 2.0.1380.1060
10/21/99 18:56 259,936 Bindclin.dll Intel 2.0.1380.1060
10/21/99 18:53 257,376 Bindsvrn.dll Intel 2.0.1380.1060
11/11/99 03:42 160,080 Ccim32.dll Intel 2.0.1380.1072
02/24/00 21:48 1,327,683 Ccmcore.exe Intel 2.0.91.9
02/24/00 21:49 7,278,386 Clicore.exe Intel 2.0.91.9
11/04/99 02:01 70,000 Clisvc95.exe Intel 2.0.1380.1063
11/04/99 02:01 76,656 Clisvcl.exe Intel 2.0.1380.1063
02/24/00 21:49 268,756 Cliunins.exe Intel 2.0.91.9
10/04/99 00:21 67 Compver1053.ini Intel
10/11/99 20:28 67 Compver1054.ini Intel
11/10/99 02:48 67 Compver1070.ini Intel
11/11/99 03:34 67 Compver1072.ini Intel
01/04/00 18:57 67 Compver1110.ini Intel
02/26/00 01:57 67 Compver1701.ini Intel
11/11/99 00:23 67 Compver2.ini Intel
02/24/00 21:49 133,175 Dehinv32.exe Intel 2.0.91.9
10/01/99 19:22 157,536 Falclin.dll Intel 2.0.1380.1051
02/24/00 03:02 290 Filelist.out Intel
01/25/00 23:32 20,480 Gfl.exe Intel
02/28/00 23:18 43,861 Gfl.txt Intel
02/24/00 21:49 322,095 Inhinv32.exe Intel 2.0.91.9
02/24/00 21:50 278,115 Insinv32.exe Intel 2.0.91.9
11/04/99 02:01 66,928 Launch32.exe Intel 2.0.1380.1063
10/27/99 23:33 203,104 Mslmcli9.dll Intel 2.0.1380.1063
10/27/99 23:33 335,712 Mslmclin.dll Intel 2.0.1380.1063
10/27/99 23:33 333,664 Mslmsvrn.dll Intel 2.0.1380.1063
10/21/99 18:56 208,224 Ndscli9.dll Intel 2.0.1380.1060
10/21/99 18:56 269,664 Ndsclin.dll Intel 2.0.1380.1060
10/21/99 18:54 267,104 Ndssvrn.dll Intel 2.0.1380.1060
12/31/99 02:10 46,960 Odpsys32.exe Intel 2.0.1380.1097
01/03/00 00:38 54,640 Odpusr32.exe Intel 2.0.1380.1107
10/04/99 00:17 67,952 Progrm32.dll Intel 2.0.1380.1053
11/05/99 00:56 100,208 Sinv32.exe Intel 2.0.1380.1070
09/28/99 02:13 75,456 Sms_def.mof Intel
12/31/99 20:21 209,264 Smsapm32.exe Intel 2.0.1380.1097
10/11/99 01:59 15,680 Smscimp.dll Intel 2.0.1380.1054
11/04/99 23:29 291,856 Smsclreg.dll Intel 2.0.1380.1063
02/24/00 21:49 1,470,342 Swdist32.exe Intel 2.0.91.9
10/27/99 20:50 3,826,417 Wbemsdk.exe Intel 2.0.91.3
12/30/99 21:34 5,677 54831.sql ALPHA
10/14/99 01:59 409,360 Abnwcli.dll ALPHA 2.0.1380.1055
02/24/00 21:30 626,053 Apasetup.exe ALPHA 2.0.91.9
11/11/99 03:42 255,760 Ccim32.dll ALPHA 2.0.1380.1072
02/24/00 19:55 1,934,978 Ccmcore.exe ALPHA 2.0.91.9
02/24/00 19:56 9,846,382 Clicore.exe ALPHA 2.0.91.9
11/04/99 02:00 100,624 Clisvc95.exe ALPHA 2.0.1380.1063
11/04/99 02:00 110,352 Clisvcl.exe ALPHA 2.0.1380.1063
02/24/00 19:56 465,816 Cliunins.exe ALPHA 2.0.91.9
10/04/99 00:21 67 Compver1053.ini ALPHA
10/11/99 20:28 67 Compver1054.ini ALPHA
11/10/99 02:48 67 Compver1070.ini ALPHA
11/11/99 03:34 67 Compver1072.ini ALPHA
01/04/00 18:57 67 Compver1110.ini ALPHA
02/26/00 01:57 67 Compver1701.ini ALPHA
11/11/99 00:23 67 Compver2.ini ALPHA
02/24/00 19:57 248,455 Dehinv32.exe ALPHA 2.0.91.9
10/01/99 19:22 285,968 Falclin.dll ALPHA 2.0.1380.1051
02/24/00 19:57 559,984 Inhinv32.exe ALPHA 2.0.91.9
02/24/00 19:58 508,001 Insinv32.exe ALPHA 2.0.91.9
11/04/99 02:00 97,040 Launch32.exe ALPHA 2.0.1380.1063
10/27/99 23:33 575,760 Mslmclin.dll ALPHA 2.0.1380.1063
10/27/99 23:33 572,176 Mslmsvrn.dll ALPHA 2.0.1380.1063
12/31/99 02:11 67,856 Odpsys32.exe ALPHA 2.0.1380.1097
01/03/00 00:42 77,072 Odpusr32.exe ALPHA 2.0.1380.1107
10/04/99 00:18 112,912 Progrm32.dll ALPHA 2.0.1380.1053
11/05/99 00:56 144,144 Sinv32.exe ALPHA 2.0.1380.1070
09/28/99 02:13 75,456 Sms_def.mof ALPHA
12/31/99 20:21 279,824 Smsapm32.exe ALPHA 2.0.1380.1097
10/11/99 02:00 25,872 Smscimp.dll ALPHA 2.0.1380.1054
11/04/99 23:29 550,672 Smsclreg.dll ALPHA 2.0.1380.1063
02/24/00 19:57 1,526,092 Swdist32.exe ALPHA 2.0.91.9
10/27/99 20:52 7,100,159 Wbemsdk.exe ALPHA 2.0.91.3
NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.
NOTE: When you apply this client hotfix bundle, you may need to temporarily disable Logon Discovery and Installation to prevent a
possible client file mismatch in a single domain-multiple site hierarchy. This can result in the existing senior site designation being lost.
For additional information about special preparations before you apply this hotfix, click the article numbers below
to view the articles in the Microsoft Knowledge Base:
238780 SMS: Best Practices for Applying Systems Management Server 2.0 SP1
235726 SMS: Specifying Senior Site for WinNT Logon Point Management
Client Hotfix Bundle Installation
Method 1: Use the Hotfix Installer
NOTE: You can use this method only for Intel-based computers.
- Copy the hotfix folder structure to a local subfolder on your site server or to a share on your network. The I386 and Alpha subfolders are required and must also be downloaded from the Microsoft FTP site. It is important to keep the folder structure intact. The Q255641.exe file is a Microsoft Windows Installer file that updates specific files on your site server.
- Log on to your site server by using an account with administrative privileges.
- On the site server, quit the Systems Management Server Administrator
console.
- Run the Q255641.exe file and follow the directions in the wizard. You can run this file in Quiet mode by using the /s switch.
- The SMS services are stopped and restarted as part of the installation process. You need to stop the SMS_SITE_COMPONENT_MANAGER and SMS_EXECUTIVE services again before you continue to the next step.
- From the SMS site database server, use a Microsoft SQL Server query tool (for example, Query Analyzer or ISQL/W) to open the 54831.sql script file. This file is located in the I386 subfolder you created in step 1. This script is also documented in the Q255641q.txt file, which is created in the drive\Sms\Logs folder during the installation process.
- Select the SMS database from within the SQL Server query tool and run the script. If you use a common SQL Server computer for multiple site databases, apply this script to the site database that belongs to the primary site you are updating.
- Restart the SMS site services. The new files are replicated to all logon points and client access points (CAPs). After all logon points and CAPs are updated, allow an additional 23 hours for clients to begin their update polling cycle.
- WARNING: Editing the Compver.ini file incorrectly can cause serious problems that may orphan your clients or cause them to become out of synchronization with the site. Microsoft cannot guarantee that problems resulting from the incorrect use of the following step can be resolved. Use this step only if you have the specific component version problem described below.
Only continue with this step after all clients are installed. This step is necessary only if the early revision of the hotfix for Q240921 (bug 54323) was previously applied and your SMS Client Base Component version is in the 2000 range (for example, 2.00.1380.20xx). Manually reset the component version in the Compver.ini file located in the drive\Sms\Inboxes\Clicomp.src\Base folder. Change the component version from 2.00.1380.2004 to 2.00.1380.1072).
Method 2: Manual Installation
NOTE: You can use this method for both Intel-based and Alpha-based site servers.
- Copy the hotfix folder structure to a local subfolder on your site server or to a share on your network. The I386 and Alpha subfolders are required and must also be downloaded from the Microsoft FTP site. It is important to keep the folder structure intact. The Q255641.exe file is a Microsoft Windows Installer file that updates specific files on your site server and can only be run on Intel-based machines. Please refer to installation Method 1 in this article for information about how to use the Q255641.exe file.
- Quit the SMS Administrator console and stop all SMS services from within Control Panel. If the SMS_SITE_BACKUP service is running, stop that as well.
- Copy the following files from the hotfix I386 folder into the drive\Sms\Bin\I386 folder:
Abnwcli.dll
Bindcli9.dll
Bindclin.dll
Bindsvrn.dll
Ccim32.dll
Clisvcl.exe
Falclin.dll
Mslmcli9.dll
Mslmclin.dll
Mslmsvrn.dll
Ndscli9.dll
Ndsclin.dll
Ndssvrn.dll
Odpusr32.exe
Odpsys32.exe
Sinv32.exe
Smsapm32.exe
- If Alpha-based support is enabled on the primary site, copy the following files from the hotfix Alpha folder into the drive\Sms\Bin\Alpha folder:
Abnwcli.dll
Ccim32.dll
Clisvcl.exe
Falclin.dll
Mslmclin.dll
Mslmsvrn.dll
Odpusr32.exe
Odpsys32.exe
Sinv32.exe
Smsapm32.exe
- Copy the following files from the appropriate platform subfolder into the drive\Sms\Inboxes\Clicomp.src\Base\platform folder:
- Copy the Apasetup.exe file from the appropriate platform subfolder into the drive\Sms\Inboxes\Clicomp.src\Smsapm32\platform folder.
- Copy the following files from the appropriate platform subfolder into the drive\Sms\Inboxes\Clicomp.src\Hinv\platform folder:
-
Copy the Insinv32.exe file from the appropriate platform subfolder into the drive\Sms\Inboxes\Clicomp.src\Sinv\platform folder.
- Copy the Swdist32.exe file from the appropriate platform subfolder into the drive\Sms\Inboxes\Clicomp.src\Swdist\platform folder.
- Copy the Wbemsdk.exe file from the appropriate platform subfolder into the drive\Sms\Inboxes\Clicomp.src\Wbem\platform folder.
- WARNING: Editing the Compver.ini file incorrectly can cause serious problems that may orphan your clients or cause them to become out of synchronization with the site. Microsoft cannot guarantee that problems resulting from the incorrect use of the following step can be resolved. Use this step only if you have the specific component version problem described below.
If your current SMS Client Base Component version is in the 1700 range (for example, 2.00.1380.17xx), replace the Compver.ini file in the
drive\Sms\Inboxes\Clicomp.src\Base folder with the Compver1701.ini file that is located in the hotfix bundle source folder after renaming this file to Compver.ini. - If your current SMS Client Base Component version is in the 2000 range (for example, 2.00.1380.20xx), replace the Compver.ini file in the drive\Sms\Inboxes\Clicomp.src\Base folder with the Compver2.ini file located in the hotfix bundle source folder. Note that you must rename the Compver2.ini file to Compver.ini.
- Replace the Compver.ini file in the
drive\Sms\Inboxes\Clicomp.src\Smsapm32 folder with the Compver1110.ini file that is located in the hotfix bundle source folder after you rename this file to Compver.ini.
- Replace the Compver.ini file in the
drive\Sms\Inboxes\Clicomp.src\Hinv folder with the Compver1054.ini file that is located in the hotfix bundle source folder after you rename this file to Compver.ini.
- Replace the Compver.ini file in the
drive\Sms\Inboxes\Clicomp.src\Sinv folder with the Compver1070.ini file that is located in the hotfix bundle source folder after you rename this file to Compver.ini.
- Replace the Compver.ini file in the
drive\Sms\Inboxes\Clicomp.src\swdist folder with the Compver1701.ini file that is located in the hotfix bundle source folder after you rename this file to Compver.ini.
- From the SMS site database server, use a SQL Server query tool (for example, Query Analyzer or ISQL/W) to open the 54831.sql script file. This file is located in the appropriate platform folder within the hotfix subfolder you created in step 1.
- Select the SMS database from within the SQL Server query tool and run the script. If you are using a common SQL Server computer for multiple site databases, apply this script to the site database that belongs to the primary site you are updating.
- Restart the SMS Site services. The new files are replicated to all logon points and CAPs. After all logon points and CAPs are updated, allow an additional 23 hours for clients to begin their update polling cycle.
- Only continue with this step after all clients are installed. This step is necessary only if the early revision of the hotfix for Q240921 (bug 54323) was previously applied and your SMS Client Base Component version is in the 2000 range (for example, 2.00.1380.20xx). Manually reset the component version in the Compver.ini file located in the drive\Sms\Inboxes\Clicomp.src\Base folder. Change the component version from 2.00.1380.2004 to 2.00.1380.1072).