"A Fatal Exception..." Error Message May Be Displayed When You Undock Your Laptop (255121)


The information in this article applies to:

  • Microsoft Windows 95 OEM Service Release 2.1
  • Microsoft Windows 95 OEM Service Release 2.5
This article was previously published under Q255121

SYMPTOMS

When you undock your laptop, your computer may stop responding (hang), or you may receive the following error message:
A fatal exception 0E has occurred in vxd ndis(01)

CAUSE

This issue can occur if you have a network adapter installed in the docking station that uses device drivers that were released after the release of Microsoft Windows 95, and the "Exists in all hardware profiles" feature is enabled.

RESOLUTION

To work around this issue, use one of the following methods:
  • Click to clear the Exists in all hardware profiles check box to disable this feature before you undock your laptop.
  • Use the "Search for updated drivers" method in Device Manager to update the device driver instead of using the "Have Disk" method.

MORE INFORMATION

The "Exists in all hardware profiles" feature is automatically selected if you update device drivers by using the "Have Disk" method in Device Manager.

When you use the "Search for updated drivers" method to update device drivers, the "Exists in all hardware profiles" check box is not automatically selected.
Modification Type:MajorLast Reviewed:9/30/2003
Keywords:kberrmsg kbprb KB255121
©2003 Microsoft Corporation. All rights reserved.