Internet Explorer Stops Responding While You Are Browsing (255056)



The information in this article applies to:

  • Microsoft Windows 2000 Professional

This article was previously published under Q255056

SYMPTOMS

When you browse to a customized home page on http://www.msn.com, you may find that Internet Explorer stops responding.

CAUSE

This behavior can occur when the cookie that stores the custom information becomes corrupted.

RESOLUTION

To resolve this behavior, delete all cookies from your hard drive.

Reinstalling Internet Explorer does not resolve this behavior.

Modification Type:MajorLast Reviewed:11/10/2003
Keywords:kbprb KB255056