Works: The Ruler Command Is Unavailable in Works Word Processor (255045)
The information in this article applies to:
- Microsoft Works 2000
- Microsoft Works 6
This article was previously published under Q255045 SYMPTOMS
When you attempt to use the Ruler command in Microsoft Works Word
Processor, the command may be unavailable.
CAUSE
This behavior can occur if you quit Works Word Processor while the Print
Preview window is open.
In subsequent sessions of Works Word Processor, the Ruler command
is unavailable.
RESOLUTION
To resolve this issue, remove and then reinstall Works:
- Insert the Works CD-ROM into your CD-ROM drive. If Works
Setup does not start automatically, click Start, click
Run, type the following line in the Open box, and
then click OK
where drive is the drive letter of the
CD-ROM drive.
- On the Welcome Back screen, click Next.
- On the Options screen, click Remove.
- Follow the instructions on the screen to remove Works 2000
from your computer.
- Click Start, and then click Run.
- Type the following line in the Open box, and then
click OK
where drive is the drive letter of the
CD-ROM drive.
- On the Welcome Screen, click Next.
- Follow the instructions on the screen to install Works 2000
on your computer.
To prevent this issue from occurring, click Close Print Preview
on the File menu before you quit Works Word Processor.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
The Ruler command is not available in the Print Preview window.
If you quit Works Word Processor while the Print Preview window is still
open, you quit Works before the Ruler command is restored.
| Modification Type: | Major | Last Reviewed: | 10/7/2003 |
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| Keywords: | kbpending kbprb kbprint kbui KB255045 |
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