You receive an "Error opening installation log file" error message when you use /L in a command line to run Office 2000 Setup (254880)


The information in this article applies to:

  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professoinal
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Developer
  • Microsoft Access 2000
  • Microsoft Excel 2000
  • Microsoft FrontPage 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Word 2000
This article was previously published under Q254880

SYMPTOMS

When you run Setup for Microsoft Office, you may receive the following error message:
Error opening installation log file. Verify that the specified log file location exists and is writable.

CAUSE

This error message may occur when all of the following conditions are true:
  • You are using Microsoft Windows 2000.
  • You run Office Setup by typing a command line, similar to the following, that includes the /L switch:

    f:\setup /L*V c:\verbose.txt

  • You cancel Setup.
  • You rerun Setup by typing the same command line.

WORKAROUND

To work around this problem, follow these steps:
  1. Restart your computer.
  2. Rerun Office Setup by typing the same command line with the /L switch.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

If you want to control logging options without having to use /L on the command line, follow these steps:
  1. Double-click Setup.ini in the root directory of your Office CD.

    This opens Setup.ini in Notepad.
  2. On the File menu, click Save As.
  3. Browse to the root directory of drive C, and then click Save.
  4. In the [Logging] section of the Setup.ini file, change the following line

    Type=piwae

    to the following:

    Type=v*

  5. On the File menu, click Save.
  6. On the File menu, click Exit.
  7. On the Start menu, click Run.
  8. In the Open box, type a command line similar to the following and then click OK:

    CD-ROM drive:\Setup /Settings c:\setup.ini

    Note, CD-ROM drive is the drive letter for your CD-ROM or DVD-ROM drive.

REFERENCES

For additional information about logging options for the Setup.ini file, click the article number below to view the article in the Microsoft Knowledge Base:

230861 OFF2000: How to Customize Office Setup Logging Options

Modification Type:MinorLast Reviewed:10/13/2006
Keywords:kbtshoot kbstartprogram kberrmsg kbbug kbsetup KB254880
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