WD2000: Word Stops Responding When You Click Hyperlink in Outlook RTF Message (254874)
The information in this article applies to:
- Microsoft Word 2000, when used with:
- the operating system: Microsoft Windows 2000
This article was previously published under Q254874 SYMPTOMS
When you use Microsoft Word to edit e-mail messages in Microsoft Outlook, if you click a hyperlink in an Outlook Rich Text mail message, Word may stop
responding (hang).
NOTE: This problem does not occur in Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows NT 4.0.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
| Modification Type: | Major | Last Reviewed: | 5/22/2003 |
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| Keywords: | kbbug kbfix KB254874 |
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