"Stop 0x000000cb" Uninstalling SMS 2.0 on Windows 2000 (254813)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
This article was previously published under Q254813

SYMPTOMS

When you attempt to uninstall Microsoft Systems Management Server (SMS) 2.0 on a computer that is running Windows 2000, the computer may stop responding (hang) and the following error message may be displayed on a blue screen:
STOP 0x000000cb: DRIVER_LEFT_LOCKED_PAGES_IN_PROCESS

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Windows 2000 Service Pack 1.
Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kberrmsg kbfix kbinterop kbQFE kbWin2000SP1Fix KB254813
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