Visio5: Visio Enterprise Appears to Stop Responding During the Startup Process (254746)



The information in this article applies to:

  • Microsoft Visio Enterprise 5.0

This article was previously published under Q254746

SYMPTOMS

During the Visio Enterprise startup process, the program appears to stop responding.

CAUSE

In most cases, even though Visio Enterprise appears to have stopped responding, it is still going though its startup process and eventually completes it successfully.

This behavior does not occur every time that you start the program; however, you might notice a significantly longer startup time if you run Visio Enterprise for the first time after you do one of the following:
  • Install the program.
  • Change settings or files in a way that requires Visio Enterprise to modify or create a Visio.bin or Visio.ini file.

    For example, if the Visio.ini file resides on a network and your network administrator changes the permissions on the server, Visio Enterprise might need to create a new Visio.ini file on your workstation.
The amount of time Visio Enterprise requires to start under the conditions described in this article depends on your computer and whether Visio Enterprise is installed on a network. Unfortunately there is no startup shortcut, and the only thing you can do is wait for the program to complete its process.

REFERENCES

For more information about the Visio.ini file and network installations, see the file Network.txt in the Visio folder.

Modification Type:MajorLast Reviewed:11/10/2000
Keywords:kbprb KB254746