XADM: Installation of French Mailbox Manager on Cluster Server Does Not Work with 80004005 (254720)



The information in this article applies to:

  • Microsoft Exchange Server 5.5 SP3

This article was previously published under Q254720

SYMPTOMS

If you try to install the Microsoft Exchange Server Mailbox Manager (French version) that is included with Exchange Server Service Pack 3 on a cluster server, the installation may not work with error 80004005.

CAUSE

This issue can occur if the Exchange Server virtual server name and cluster name are different.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 Service Pack 3. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Modification Type:MajorLast Reviewed:10/2/2003
Keywords:kbbug kbExchange550preSP4fix kbExchange550sp4Fix kbfix kbQFE KB254720