Some Network and Dial-Up Connections Icons May Be Missing (254631)

RESOLUTION

To resolve this behavior, use the appropriate method:

Verify That the Device Resources Are Correct

To resolve this behavior:

1. Obtain the network adapter configuration utility from the manufacturer of the network adapter. Typically, you must boot the computer from an MS-DOS or Windows 95/98 Startup disk to run these utilities.
2. If the network adapter uses jumpers for its settings, verify that the settings do not conflict with another device and manually change them to a resource setting that is not currently in use.
   
   NOTE: You may need to remove all devices except the NIC and add them back one at a time to determine which device the network adapter conflicts with.

Start the Plug and Play Service

To resolve this behavior:

1. Click Start, point to Programs, point to Administrative Tools, and then click Computer Management.
2. Double-click Services and Applications, click Services, and then double-click Plug and Play.
3. In the Startup type dialog box, click Automatic, click OK, and then restart your computer.
   
   NOTE: If the Local Area Connection icon is still missing, press F5 several times to refresh the screen. Also, you may try restarting your computer in Safe Mode with Networking.

Start the RPC Service

To resolve this behavior:

1. Click Start, point to Programs, point to Administrative Tools, and then click Computer Management.
2. Double-click Services and Applications, click Services, and then double-click Remote Procedure Call (RPC).
3. In the Startup type dialog box, click Automatic, click OK, and then restart your computer.
   
   NOTE: If the RPC Service is disabled, you may need to use the Recovery Console. For additional information about starting and using Recovery Console, click the article number below to view the article in the Microsoft Knowledge Base:

   229716 Description of the Windows 2000 Recovery Console

4. In Recovery Console, run Enable RPCSS Service_Auto_Start, and then restart your computer.
   
   NOTE: If the Make New Connection icon is still missing, press F5 several times to refresh the screen. Also, you may try restarting your computer in Safe Mode with Networking.

Reset Default DCOM Permissions

To work around this problem:

1. Click Start, click Run, type dcomcnfg, and then click OK.
2. On the Default Properties tab, click any setting other than Anonymous in the Default Impersonation Level box. The default setting is Identify.

Register the Following Dlls

1. Click Start, click Run, and then type cmd.exe on the Open line.
2. Type the following lines, and then press ENTER after you type each line:

      regsvr32 netshell.dll
      regsvr32 netcfgx.dll
      regsvr32 netman.dll
   					

3. Restart the computer.