Visio5: "Cancel Setup or Copy Blueprint Data" Setup Screen Appears During Visio Enterprise Installation (254488)


The information in this article applies to:

  • Microsoft Visio Enterprise 5.0
This article was previously published under Q254488
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

During a Visio Enterprise installation, you see a screen notifying you that Setup has found Kaspia Blueprint and prompting you to either copy [Kaspia] Blueprint data to Visio Enterprise or cancel Setup. No matter which option you choose, you cannot continue the Visio Enterprise installation.

CAUSE

If the Visio Enterprise Setup program detects Kaspia Blueprint information in the registry, it displays the Blueprint Found screen. It can detect the information if Blueprint is still installed on your computer or if you removed it by deleting its program folder from Windows Explorer.

As the message in the screen states, Visio Enterprise includes the latest version of Blueprint and cannot run if it detects your previous version of Blueprint on the same computer. How you proceed depends on whether or not Blueprint is still installed on your computer.

RESOLUTION

If Blueprint is currently installed on your computer:
  1. On the message that appears, choose the option to copy Blueprint data to Visio Enterprise, and then click Next.
  2. When Setup is finished copying the information, uninstall Blueprint by clicking Start, pointing to Kaspia Blueprint, and then clicking Uninstall.

    If the Kaspia shortcuts are not included on the Start menu, click Start, and then click Run. In the Open box, type Kaspia_uninstall.
If you removed Blueprint by deleting its program directory:
  1. In the message that appears, choose the option to cancel Setup, and then click Next.
  2. Run the Blueprint uninstall program by clicking Start, pointing to Kaspia Blueprint, and then clicking Uninstall.

    If the Kaspia shortcuts are not included on the Start menu, click Start, and then click Run. In the Open box, type Kaspia_uninstall.
After you uninstall Blueprint properly, you can run the Visio Enterprise Setup without getting the screen described in the "Symptoms" section.

MORE INFORMATION

If you no longer have the Blueprint uninstall program on your computer, you can solve the problem by starting Registry Editor and deleting the Blueprint Registry keys manually.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To delete Blueprint keys from the registry:
  1. Click Start, and then click Run.
  2. In the Open box, type Regedit.
  3. In the left pane of the Registry Editor window, browse to the following registry key:

    HKEY_LOCAL_MACHINE\Software.

  4. Under the Software key, delete the following keys:

    • Kaspia

    • Btrieve Technologies


    NOTE: To delete a key, right-click it and, and then click Delete on the shortcut menu.
  5. Quit Registry Editor and any other programs that are running, and then restart your computer.
Modification Type:MajorLast Reviewed:6/11/2002
Keywords:KB254488
©2002 Microsoft Corporation. All rights reserved.