Streets and Trips 2001: "Error 1316" Message When You Attempt to Reinstall the Program (254435)


The information in this article applies to:

  • Microsoft Streets and Trips 2001
This article was previously published under Q254435

SYMPTOMS

When you attempt to reinstall Microsoft Streets & Trips 2001, you may receive the following error message
Error 1316: An error occurred while attempting to read from the file drive:\data.msi. If reinstalling, exit setup and insert the Setup disc before running reinstall.
where drive is the drive letter of the CD-ROM drive.

CAUSE

This behavior can occur if you attempt to reinstall the program when the Streets & Trips 2001 Disc 2 CD-ROM is inserted in the CD-ROM drive.

RESOLUTION

To resolve this issue:
  1. Quit Streets & Trips 2001 Setup.
  2. Eject the CD-ROMs from all of your CD-ROM drives.
  3. Click Start, point to Settings, and then click Control Panel.
  4. Double-click Add/Remove Programs.
  5. On the Install/Uninstall tab, click Microsoft Streets & Trips 2001, and then click Add/Remove.
  6. Click Remove.
  7. Follow the instructions on the screen to remove the program.
  8. When you are prompted to restart the computer, do so.
  9. Insert the Streets & Trips 2001 Disc 1 CD-ROM into the CD-ROM drive.
  10. Follow the instructions on the screen to install the program.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:8/6/2002
Keywords:kbbug kberrmsg kbsetup KB254435
©2002 Microsoft Corporation. All rights reserved.