XFOR: Exchange.Box Compaction Occurs Even When Notes Maintenance Is Disabled (254380)


The information in this article applies to:

  • Microsoft Exchange Server 5.5, when used with:
    • the operating system: Microsoft Windows NT 4.0
    • the operating system: Microsoft Windows 2000
This article was previously published under Q254380

SYMPTOMS

On the Advanced tab in the Microsoft Exchange Connector for Lotus Notes properties, there is an option to run Notes database maintenance. By default, Notes database maintenance runs at 1:00 A.M. If you select this option, you can change the time at which maintenance is run.

If you disable this option, the compaction of the Exchange.box database on the Lotus Notes server occurs at the default time: 1:00 A.M. No indication that Notes maintenance has started is logged in either the Browser logs or the Microsoft Windows NT Event Viewer application event log.

CAUSE

This issue can occur because the Exchange Notes Connector that is included with Exchange Server 5.5 is based on the Lotus Notes connector that LinkAge produces. The LinkAge version of the connector is hard-coded to run the Exchange.box database compaction at 1:00 A.M. Microsoft added a user interface (UI) to modify the time at which Notes database maintenance is run, which includes database compaction. However, this modification did not add the capability to disable database compaction.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbbug kbExchange550preSP4fix kbExchange550sp4Fix kbfix kbQFE KB254380
©2004 Microsoft Corporation. All rights reserved.