XCON: Message Transfer Agent Stops Responding in EMSMTA!o4puinqh After Dereferencing a Pointer (254334)


The information in this article applies to:

  • Microsoft Exchange Server 5.5 SP3
This article was previously published under Q254334

SYMPTOMS

The Exchange Server message transfer agent (MTA) stops responding in EMSMTA!o4puinqh after it dereferences a pointer.

CAUSE

This issue can occur if the MTA cannot complete the assignment of an index (memory structure) and the MTA attempts to use the index. The MTA dereferences a pointer that is not valid.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 SP 3. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
Modification Type:MajorLast Reviewed:10/2/2003
Keywords:kbbug kbExchange550preSP4fix kbExchange550sp4Fix kbfix kbQFE KB254334
©2003 Microsoft Corporation. All rights reserved.