OFF97: How to Completely Remove Microsoft Office 97 on Windows XP, Windows Me, and Windows 2000 (254250)


The information in this article applies to:

  • Microsoft Office 97 for Windows, when used with:
    • the operating system: Microsoft Windows XP
    • the operating system: Microsoft Windows Millennium Edition
    • the operating system: Microsoft Windows 2000
This article was previously published under Q254250
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SUMMARY

This article describes how to completely remove Microsoft Office 97 from your computer when you are using Microsoft Windows XP, Microsoft Windows Millennium Edition (Me), or Microsoft Windows 2000.

NOTE: For information about how to remove Office 97 from other Microsoft Windows operating systems, please see the following Microsoft Knowledge Base article:

158658 OFF97: How to Completely Remove Microsoft Office 97

A utility that automates this process is also available. This utility is designed to be run only after you run the Setup program for Office 97 and click Remove All to remove Office.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

176823 OFF97: Utility to Completely Remove Remaining Office 97 Files

For information about removing Microsoft Office 97 for Windows, Service Release 1 (SR-1), please click the article number below to view the article in the Microsoft Knowledge Base:

173431 OFF97: How to Completely Remove the SR-1 Patch and Patch Update

MORE INFORMATION

NOTE: After you complete the following steps, you may need to reinstall earlier versions of programs that use the shared components that Microsoft Office 97 uses. For example, to use any of the programs that are included with Microsoft Office 7.0, you may need to reinstall Microsoft Office 7.0 before you can use the programs.

WARNING: If Microsoft Outlook 98 is installed, you must remove it before you use the steps in this article to remove Microsoft Office 97.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To remove Microsoft Office 97 from your computer, follow these steps:
  1. If you are using Microsoft Windows 2000 or Microsoft Windows Millennium Edition (Me), click Start, point to Settings, and then click Control Panel. If you are using Microsoft Windows XP, click Start and then click Control Panel.
  2. If you are using Windows 2000 or Windows Me, double-click Add/Remove Programs. If you are using Windows XP, click Add or Remove Programs. In the list of installed programs, click Microsoft Office 97, and then click Change/Remove. If you installed Microsoft Office from a CD, you are prompted to insert the first CD.

    If a dialog box displays a message that states that programs are running, quit the programs, and then click OK.
  3. In the Microsoft Office 97 Setup dialog box, click Remove All.
  4. When you are prompted to remove shared components, click Remove All.

    If you are prompted to restart the computer after Setup is completed, restart the computer.NOTES:
    • Before you delete the Microsoft Office folder, make sure that you do not have other programs, such as Microsoft Project or Microsoft Publisher, installed in the Microsoft Office folder. If you delete the Microsoft Office folder, you may need to reinstall these programs.
    • Deleting the Microsoft Office folder also deletes the Program Files\Microsoft Office\Office\XLStart folder, which may contain personal files. Ensure that all personal files are removed from this folder before you delete it. Also, deleting the Microsoft Office folder deletes the Program Files\Microsoft Office\Templates folder, which may contain personal templates. Ensure that all personal files, including custom macros, are removed from this folder before you delete it.

      Some of the files located in the folders to be removed may contain macros, templates, or other customizations that you may want to save. You should back up these files, so that you can restore them after you reinstall Office. They include the following:

      Normal.dot
      Custom.dic
      *.xlb
      Personal.xls
      Blank.pot
      *.pst
      *.pab
      *.acl except Mso97.acl
      Any personal templates you created that might be in the Templates folder.

  5. In Windows Explorer, delete the following folders

    x:\Program Files\Microsoft Office
    x:\Program Files\Common Files\Microsoft Shared\Vba
    x:\Program Files\Common Files\ODBC
    x:\Windows\Temp\Vbe

    where x is the drive letter to which Microsoft Office 97 is installed.
  6. In Windows Explorer, delete the files in the following folders.
        Windows folder
    ----------------

    Artgalry.cag
    Exchng.ini
    Mso97.acl
    <username>.acl
    <username>.pcb
    NOTE: username is the name of the user who is logged on to the computer. If multiple users log on to the computer using different user names, each user has separate .acl and .pcb files. All of these files can be deleted. 
        Windows\System Folder
    -----------------------

    accwiz.dll     cnfnot32.exe    comdlg16.ocx   commtb32.dll
    convdsn.exe    docobj.dll      drvssrvr.hlp   emsabp32.dll
    emsmdb32.dll   emsui32.dll     emsuix32.dll   etexch32.dll
    fm20.dll       fm20enu.dll     hlinkprx.dll   iso88591.trn 
    jetdef35.hlp   jeterr35.cnt    jeterr35.hlp   jetsql35.cnt
    jetsql35.hlp   mapiform.vbx    mapifvbx.tlb   mapisvc.cnt 
    minet32.dll    misc2.srg       mlctrl.dll     mscal.cnt
    mscal.dep      mscal.hlp       mscal.ocx      msexcl35.dll 
    msforms.twd    msfs32.dll      msjet35.dll    msjint35.dll 
    msjter35.dll   msothunk.dll    msrd2x35.dll   msrepl35.dll
    msriched.vbx   msstkprp.dll    mstext35.dll   msxbse35.dll
    norweg.trn     oc25.dll        riched.dll     pcdlib32.dll
    picstore.dll   pubdlg.dll      swedish.trn    vaen2.dll 
    system.mdw     threed16.ocx    usascii.trn    vaen21.olb
    vb40016.dll    vb4en16.dll     wmsui.dll      ven2232.olb
    winsspi.dll

    Windows\Fonts Folder (optional)
    -------------------------------

    Arialn.ttf     Arialnb.ttf    Arialnbi.ttf   Arialni.ttf
    Ariblk.ttf     Bookos.ttf     Bookosb.ttf    Bookosbi.ttf
    Bookosi.ttf    Bssym1.ttf     Bssym2.ttf     Bssym3.ttf
    Comic.ttf      Comicbd.ttf    Gara.ttf       Garabd.ttf
    Garait.ttf     Hatten.ttf     Impact.ttf     Mapsym.ttf
    Mtextra.ttf    Mtsorts.ttf    Outlook.ttf
  7. Click Start and then click Run. In the Open box, type regedit and then click OK.
  8. Select the following key in the registry:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\8.0

    With the key selected, click Delete on the Edit menu. When you are prompted to delete this key, click Yes.
  9. Repeat step 8, and delete the following registry keys:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Mso97.dll

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{000C0114-0000-0000-C000- 000000000046}

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{53230322-172B-11D0-AD40- 00A0C90DC8D9}

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{53230327-172B-11D0-AD40- 00A0C90DC8D9}

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{812034D2-760F-11CF-9370- 00AA00B8BF00}

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Office.Actor

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Office.ActorPreview

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{5B87B6F0-17C8-11D0- AD41-00A0C90DC8D9}\8.0

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{812034D0-760F-11CF- 9370-00AA00B8BF00}

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{000204EF-0000-0000- C000-000000000046}\3.0

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{2DF8D04C-5BFA-101B- BDE5-00AA0044DE52}

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MOS\Mail\Inbox

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MOS\Mail\SendNote

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\8.0

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\AutoCorrect\8.0

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MRT7ENU

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Msoc.dll

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Vba332.dll

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Vbe.dll

    NOTE: On the following registry key, delete only the values that point to the Mso97.dll, Vbe.dll, and Vba332.dll files.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ SharedDLLs\

    NOTE: On the following registry keys, delete only the value that points to the Mso97.dll file. Do not delete any other values.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Help

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VBA\VbeDllPath

    HKEY_USERS\.Default\SOFTWARE\Microsoft\Office\8.0

Additional Information for Removing a "Run from CD" Installation

Select the following key in the registry

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools

and then select and delete each value that refers to the CD-ROM drive letter. For example, if your CD-ROM drive is drive D, delete any value that refers to D:\Office or D:\OS.

Select the following key in the registry

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs

and then select and delete each value that refers to the CD-ROM drive letter and the Office or OS folders. For example, if your CD-ROM drive is drive D, delete any value that refers to D:\Office or D:\OS.
Modification Type:MinorLast Reviewed:9/26/2004
Keywords:kbhowto kbsetup KB254250
©2004 Microsoft Corporation. All rights reserved.