Multiple-Port Adapter Detection Results in Error Message in Vcd.vxd (254087)
The information in this article applies to:
- Microsoft Windows 98
- Microsoft Windows 98 Second Edition
This article was previously published under Q254087 SYMPTOMS
After an Oxford OX16PC1954 multiple-port adapter is detected and installed and the computer is rebooted, you may receive a page fault in Vcd.vxd.
CAUSE
A problem in the HeapReallocate function in the Vmm.vxd drive causes it not to zero-initialize memory in certain circumstances.
RESOLUTIONA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
--------------------------------------------------------------
03/03/00 12:54p 04.10.00.2000 472,576 Vmm.vxd Windows 98
03/13/00 01:01p 04.10.00.2224 472,564 Vmm.vxd Windows 98
Second Edition
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 10/18/2005 |
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| Keywords: | kberrmsg kbHardware kbprb kbQFE KB254087 |
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