RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this fix.
To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
On June 12, 2000 the initial release of this update, "Fixed Font Alignment in Japanese Windows 2000", was replaced with the Windows 2000 Critical Update, "Critical Update, June 8, 2000". The latest version of this update is available on the
http://windowsupdate.microsoft.com/ site. You can also download this critical update (for installation later or on a different computer) from the following Microsoft Web site:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
For additional information about why this hotfix was updated, click the article number below
to view the article in the Microsoft Knowledge Base:
262957 An Application's Setup Program Causes "Access Violation" After Applying Initial Release of "Fixed Font Alignment in Japanese Windows 2000" Update
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
03/30/00 06:21p 5.0.2195.1340 221,968 gdi32.dll
04/28/00 02:44p 5.0.2195.1537 379,152 user32.dll
03/30/00 06:22p 5.0.2195.1340 242,960 winsrv.dll
04/03/00 02:44p 5.00.2195.1411 1,639,504 win32k.sys
