RESOLUTION
To resolve this problem, use one of the following methods.
NOTE: Use the following steps only if you need to create a custom Internet Explorer installation package with the Internet Explorer Administration Kit (IEAK). The
Customize button, when available, starts the IEAK so that you can create this package. If you do not need to create a custom IEAK package, the unavailability of the
Customize button is not a problem, and your transform is not affected.
Method 1: Use a Computer with Internet Explorer 4.0 or Later
The easier of the two methods to resolve this problem is to install and run the Custom Installation Wizard on a computer where Internet Explorer 4.0 or later is installed. By default, Microsoft Windows 98, Microsoft Windows Millennium Edition (Me), and Microsoft Windows 2000 are pre-installed with Internet Explorer 4.0 or later.
You can download the Office Resource Kit core tool set from the following Microsoft Web site:
Method 2: Install Internet Explorer 4.0 or Later
If another computer with Internet Explorer 4.0 or later is not available, you must update your computer to Internet Explorer 4.0 or later.
- If the Custom Installation Wizard is currently running, click Cancel. Click Yes to confirm the cancellation.
NOTE: You must recreate your transform after you click Yes. - Install Internet Explorer 4.0 or later on the computer from which you are running the Custom Installation Wizard. The latest versions of Internet Explorer can be downloaded and installed from the following Microsoft Web site:
- Uninstall the Office Resource Kit Tools and Utilities by using the Add/Remove Programs Control Panel.
- Re-install the Office Resource Kit tools. Make sure that you use the latest version of the Office Resource Kit core tool set, which is available from the following Microsoft Web site:
- Start the Custom Installation Wizard and create your transform.