MACWORD: Envelope Is Printed Blank or Only One Envelope Is Printed During Mail Merge (253802)

RESOLUTION

Microsoft Word uses page zero as the page number for all envelopes, either when added to a document or during a mail merge.

Setting a page range in Word when you print envelopes may resolve the problems of printing a blank envelope or printing only one envelope with the address visible.

On the Macintosh, it is important to set the Word page range on the Microsoft Word screen of the Print dialog box, not on the General screen of the Print dialog box. For example, the following steps explain how get to the Word page range if you are using the LaserWriter 8.7 driver:

1. On the File menu, click Print.
2. In the upper left corner of the Print dialog box, click the General menu. A drop-down list appears.
3. Click Microsoft Word.
4. Click the Range button. In the Pages box, type p0-.
5. Click Print.

Ink-jet and dot-matrix printers place the application's printing information in the lower portion of the Print dialog box. For example, the following are the steps for printing to an Epson Color Stylus 900 printer:

1. On the File menu, click Print.
2. In the lower portion of the Print dialog box, click the Range button. In the Pages box, type p0-.
3. Click Print.