OL2000: MAPI Error Message When a Novell WordPerfect Document Is Sent Using Microsoft Outlook (253420)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q253420

SYMPTOMS

When you do the following
  • Use Outlook as your mail program.
  • Run Novell WordPerfect using Microsoft Windows NT Terminal Server Edition.
  • Attempt to send a document from WordPerfect.
you may receive the error message:
A recently installed program may cause Microsoft Office or other e-mail-enabled programs to function improperly. Outlook can resolve this conflict without affecting the program that originally caused the problem. Do you want Outlook to resolve this problem?

RESOLUTION

To resolve this problem, log on to Windows Terminal Server as an administrator and run the Fixmapi.exe file. The Fixmapi.exe file is usually located in the Winnt\System32 folder.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbpending kbprb KB253420
©2003 Microsoft Corporation. All rights reserved.