OL2000: Folder Status Does Not Update When New Mail Arrives (253408)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q253408

SYMPTOMS

When you run Outlook on Microsoft Windows NT Terminal Server Edition, the status of your folders may not update when new mail arrives. The number of unread messages indicated by a number in parenthesis beside the folder name does not change. Likewise, you do not receive a new mail notification.

WORKAROUND

To work around this problem, click another folder to make it the active folder. All folders whose status has changed will update their status, and you will receive the appropriate new mail notification.
Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbpending kbprb KB253408
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