OL2000: The Create New Word Document Option Is Not Available (253404)



The information in this article applies to:

  • Microsoft Outlook 2000

This article was previously published under Q253404

SYMPTOMS

When you run Outlook using Microsoft Windows 2000 Terminal Services, the option to create a new blank word document may not be available.

WORKAROUND

You can work around this problem by starting Microsoft Word before you try to create a new document from Outlook.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:10/8/2003
Keywords:kbbug kbpending KB253404