XCON: Perflib Module Reports that the Exchange Connector for Lotus Notes Performance Monitor Does Not Return Data on Windows 2000 Server (253350)
The information in this article applies to:
- Microsoft Exchange Server 5.5 SP3, when used with:
- the operating system: Microsoft Windows 2000
This article was previously published under Q253350 SYMPTOMS
When you start the Microsoft Exchange Connector for Lotus Notes on a computer that is running Microsoft Windows 2000 Server, the performance monitor may not return any data for the Exchange Connector for Lotus Notes and you may receive the following error message:
Evt error: Perflib
The Collect Procedure for the "LME-NOTES" service in DLL "\exchsrvr\Connect\exchconn\ntsperf.dll" generated an exception or returned an invalid status. Performance data returned by counter DLL is not returned in Perf Data Block. Exception or status code returned is data DWORD 0.
CAUSE
This problem can occur if an entry in the registry indicates that there are other performance monitors running, which causes the performance monitor for the Exchange Connector for Lotus Notes to stop responding.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
To resolve this issue, apply the fix and make sure that the computer is running Windows 2000 Server build 2195 or later.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 Service Pack 3. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbExchange550preSP4fix kbExchange550sp4Fix kbfix kbQFE KB253350 |
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