OL2000: Outlook May Misdirect Mail When Using Offline Address Book (253179)
The information in this article applies to:
This article was previously published under Q253179 SYMPTOMS
Outlook may misdirect messages that are composed offline and addressed using the Offline Address Book (OAB). This behavior can be confirmed by checking the properties of a recipient in the sender's Outbox folder. The recipient's address may not match the display name of the intended recipient.
CAUSE
The Outlook MAPI Address Book Provider (emsabp32.dll) does not perform an integrity check on startup. If the OAB download is incomplete, due to network problems for example, the index for the OAB may not match some of the data
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the
article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How
to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
| Modification Type: | Major | Last Reviewed: | 11/5/2003 |
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| Keywords: | kbbug KB253179 |
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