Error Message: (DB5_getRootRecord) Error Locating Local DSA Name (252896)


The information in this article applies to:

  • Microsoft Metadirectory Services 2.1
  • Microsoft Metadirectory Services 2.2
This article was previously published under Q252896

SYMPTOMS

The Microsoft Metadirectory server log in Zoomserv\Data\Logs\Genlogs may report the following error message:
(DB5_getRootRecord) Error locating local dsa:[DsaName=serverName,ou=Applications,contextPrefixRDN]
In addition to the preceding error message, you may experience the following behavior:
  • Microsoft Metadirectory Service (Zoomit Server service) continues to run.
  • You are able to log on to the Compass client.
  • Management Agents do not work correctly.
  • Objects may be missing in the metadirectory.

CAUSE

This behavior can occur because the Digital Signature Algorithm (DSA) record has been either damaged or deleted.

RESOLUTION

To resolve this behavior, you must rebuild the DSA record and reset the value of the DSA's standard attribute to its default values (as defined in \Zoomserv\Bin\Init\At.st). To rebuild the DSA record, follow these steps:
  1. Start a command prompt.
  2. Change folders to the \Zoomserv\Bin\Init folder on the drive where Microsoft Metadirectory Services is installed
  3. Run the following command:..\bin\importt -updatedib -updateallattributes
The preceding command can successfully run with the service either running or stopped. However, if possible, the server should be stopped. None of the metaverse data can be affected.

NOTE: If the preceding resolution does not correct the problem, contact Microsoft Product Support Services.

MORE INFORMATION

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

258020 Object Not Found Error Message Accessing 'The Known Universe' in MMS

Modification Type:MajorLast Reviewed:10/3/2003
Keywords:kberrmsg kbprb KB252896
©2003 Microsoft Corporation. All rights reserved.