You receive an "Unable to display folder" error message when you attempt to open an Outlook calendar folder in Outlook 2000 (252893)



The information in this article applies to:

  • Microsoft Outlook 2000
  • Microsoft Exchange Server 5.5

This article was previously published under Q252893

SYMPTOMS

When you attempt to open an Outlook user's calendar folder by clicking Open on the File menu, and then clicking Other User's Folder, you may receive the following error message in the folder window:
Unable to display folder

CAUSE

The Outlook user may have used Outlook Web Access (OWA) to access the mailbox.

RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 How to obtain and install the Microsoft Office 2000 SR-1/SR-1a update

STATUS

Microsoft has confirmed that this is a problem in Microsoft Outlook.

Modification Type:MinorLast Reviewed:7/27/2005
Keywords:kbExchangeOWA kbView kbcalendar kbopenfile kbprb kbnofix KB252893