Adobe FrameMaker Cannot Save File as PDF or Print Separations (252891)



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional

This article was previously published under Q252891

The Windows 2000 Update, Adobe FrameMaker Cannot Save File as PDF or Print Separations, was re-released on Wednesday, March 15, 2000 due to a problem with the digital signature of the original packaging. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

255824 Adobe FrameMaker Windows 2000 Update Causes Digital Signature Unfound Error Message

SYMPTOMS

When you attempt to save a file in Adobe FrameMaker using the Adobe .pdf file type or when you try to save a file with print separations on a computer that is running Windows 2000, you may receive an error message stating that you cannot save the file.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

An updated version of the Windows 2000 Update, "Adobe FrameMaker Cannot Save File as PDF or Print Separations", is available on the Microsoft Windows Update Web site (http://windowsupdate.microsoft.com). You can also download this recommended update (for installation later or on a different computer) from the following Microsoft Web site:


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 1.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:6/5/2006
Keywords:kbHotfixServer kbQFE kb3rdparty kbAppDev kbbug kbfix kbWin2000SP1Fix w2000apps KB252891