XCLN: Schedule+ Error Message: The File Req32.cfg Could Not Be Opened (252878)


The information in this article applies to:

  • Microsoft Schedule+ 7.0
  • Microsoft Schedule+ 7.0a
  • Microsoft Schedule+ 7.5
This article was previously published under Q252878

SYMPTOMS

When you start a stand-alone version of Schedule+ and Microsoft Outlook is not running or has not been installed, you may receive the following error message:
The file drive:\OS\Forms\Configs\Req32.cfg could not be opened.
The Configs folder exists on the computer, but the Req32.cfg file is located in a different folder.

WORKAROUND

To work around this problem:
  1. Copy the entire contents of the Schedule folder, normally found in the drive:\MSOffice folder, to the drive:\OS\Forms\Configs folder, where drive is the hard disk drive that contains the folders, and OS is the type of operating system that the computer is running.
  2. Restart the computer.
  3. Restart Schedule+.

MORE INFORMATION

Another workaround for the error message in the "Symptoms" section of this article is available, but to use that workaround you must install Microsoft Exchange Client and Schedule+ version 7.5 simultaneously from a Microsoft Exchange Server version 5.0 CD-ROM. For additional information about that workaround, click the article number below to view the article in the Microsoft Knowledge Base:

195205 Outlook/Schedule+ Error req32.cfg could not be opened

The workaround in that article is only accurate if you have installed Schedule+ from the Exchange Server 5.0 CD-ROM; it is not accurate if you installed the stand-alone version of Schedule+.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB252878
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