SMS: Remote Client Installation in Novell NDS Environments Is Unsuccessful (252844)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q252844

SYMPTOMS

When you attempt a remote installation of the Systems Management Server (SMS) 2.0 client software on Microsoft Windows clients that are also running Windows NT Novell NetWare Directory Services (NDS), the installation may not be successfully completed.

CAUSE

The Windows NT 4.0 clients are configured as NDS clients only. Neither the SMS Client Remote Installation account nor the SMS Service account has administrative rights on the Windows NT workstation.

To install the client software on a Windows NT computer whose logged-on user does not have local administrative rights, either the SMS Service account or the SMS Client Remote Installation account will be used. Either account can be used in Windows NT and NetWare environments. At least one of these accounts must have local administrative rights on the computers on which the SMS client software will be installed or the installation will not succeed.

WORKAROUND

To work around this behavior, use one of the following procedures:
  • Make all Windows NT clients in NetWare environments members of the Windows NT domain in which the SMS Service account exists. Even though such clients may not log on to that domain, those clients need to have machine accounts so that the SMS Client Remote Installation account or SMS Service account can be used. -or-

  • Create a local administrative account on each Windows NT computer with the same user name and password as the SMS Service account or the SMS Client Remote Installation account.

STATUS

Microsoft has confirmed that this is a problem in Systems Management Server 2.0.

MORE INFORMATION

During site setup, the SMS Service account is made a member of the domain Administrators group for the site server's domain and, therefore, it has administrative rights on all Windows NT computers in that domain. The SMS Client Remote Installation account does not need to be a member of the domain Administrators group, but it does need local administrative rights on the computers on which the SMS client software will be installed.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbBindery kbBug kbClient kbConfig kbDiscovery kbfix kbinterop kbNDS kbnetwork kbOSNovell kbSecurity KB252844
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