SYMPTOMS
When you attempt to gain access to the Windows Update Web site, you may receive the following warning message:
Security Warning
Do you want to install and run "C:\Program Files\WindowsUpdate\ident.cab"?
The publisher cannot be determined due to the problems below:
The Trust Provider is unknown or not configured properly.
If you click
No, the download operation quits. If you click
Yes, the installation proceeds normally.
RESOLUTION
To resolve this issue, replace the Imagehlp.dll file with a new version using the appropriate steps for your operating system.
NOTE: You must put the Imagehlp.dll file in the C:\Windows\System folder for Microsoft Windows 95 or Microsoft Windows 98, or in the C:\Winnt\System32 folder for Microsoft Windows NT.
Windows 95
Copy the Imagehlp.dll file from another computer running Windows 95 computer with the same version of Microsoft Internet Explorer, or extract a new Imagehlp.dll file from the Internet Explorer download .cab files.
For additional information about extracting original files, click the article number below
to view the article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files
Windows 98
Use the System File Checker to extract the Imagehlp.dll file from the original Windows 98 disks, or from the Internet Explorer installation files if a newer version is installed.
For additional information about using the System File Checker tool, click the article number below
to view the article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files
Windows NT
Copy the Imagehlp.dll file from another computer running Windows NT with the same version of Internet Explorer, or extract a new file from the Internet Explorer download .cab files.
For additional information about extracting original files, click the article number below
to view the article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files