Unable to Configure Your GPS Receiver (252809)


The information in this article applies to:

  • Microsoft Expedia Streets 98
  • Microsoft Expedia Trip Planner 98
This article was previously published under Q252809

SYMPTOMS

When you try to use the GPS features in Microsoft Streets and Trips or Microsoft MapPoint, you may not be able to use or configure your GPS device.

CAUSE

This behavior can occur if you have not installed the GPS components.

RESOLUTION

To install the GPS components, use the following methods in the order in which they are presented.

Install Your GPS Receiver

  1. Insert the Streets and Trips or the MapPoint Setup CD-ROM into the CD-ROM drive.

    Press and hold down the SHIFT key as you insert the CD-ROM to prevent Setup from starting automatically.
  2. Double-click My Computer on the desktop.
  3. Right-click the CD-ROM drive that contains the Setup CD-ROM, and then click Install GPS.
  4. Follow the steps in the Installation Wizard to install your GPS receiver.

Configure Your GPS Receiver

  1. On the Tools menu in Streets and Trips or in MapPoint, point to GPS, and then click Configure GPS Receiver.
  2. Select an available communications (COM) port from the list, and then click Next.

    Note If you are configuring your GPS device on a computer that is running ActiveSync, the COM port that you are trying to use to establish a connection between your Streets and Trips or Map Point program and the GPS device may not be listed in the configuration interface for setting up your GPS device. This issue may occur if ActiveSync is running and is configured to use the same COM port to which you are trying to attach your GPS device. To work around this issue, temporarily disable ActiveSync when you configure or use your GPS device with Streets and Trips or Map Point.
  3. Click OK.
Modification Type:MinorLast Reviewed:12/1/2004
Keywords:kbprb kbsetup KB252809
©2004 Microsoft Corporation. All rights reserved.