WD2000: Invalid Page Fault When You Click ActiveX Control in Document Protected for Comments (252502)

SYMPTOMS

When you click (or double-click) an ActiveX control (for example, a text box control) in a Word document that is protected for comments, Word may crash, and an error message similar to the following may appear:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:

WINWORD caused an invalid page fault in VBE6.DLL at 0167:6520adce.

NOTE: The actual memory address may vary.

RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

MORE INFORMATION

For more information about using ActiveX controls in a Microsoft Word document, click Microsoft Word Help on the Help menu, type activex controls in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.