Access Denied Error when Installing SNA Server 4.0 Service Pack 3 (252460)

SYMPTOMS

When installing SNA Server 4.0 Service Pack 3 (40sp3is.exe) from ftp.microsoft.com, the following message may appear during the file extraction process:

Extraction Failed
Access Denied

After you click OK, the Setup process exits.

RESOLUTION

To correct this problem, delete the file indicated in the "To Directory:" within the progress dialog box when the "Access is denied" error is displayed. This file may have the "read only" attribute set, so you may need to use the ATTRIB command to remove this attribute (ATTRIB -r file) in order to delete this file.

MORE INFORMATION

If the /X is not used when running 40sp3is.exe, the file is self-extracted to the directory where the TMP environment variable is pointing. For example, if TMP=C:\TEMP, then the C: drive (where this directory exists) must have sufficient disk space to accommodate the extracting image. If there is insufficient disk space to accommodate the image size, the following error will occur:

Extraction Failed
Access is denied

If this error occurs, a temporary read-only file may be left in the TMP directory tree (for example, as C:\TEMP\ext5232\i386\Setup.tdf) which may cause the service pack file to continue to fail with "Access is denied."

For additional information on installing SNA Server 4.0 Service Pack 3, click the article number below to view the article in the Microsoft Knowledge Base:

242400 SNA Server 4.0 Service Pack 3 Readme.txt File