SMART Capability Available for Released Version of Windows 95 (252215)


The information in this article applies to:

  • Microsoft Windows 95
This article was previously published under Q252215

SYMPTOMS

When you run a program on your Windows 95-based computer, the program may be unable to query the "Self Monitoring, Analysis and Reporting Technology" (SMART) capabilities of any or your Integrated Drive Electronics (IDE) drives when you are using Microsoft-supplied drivers.

CAUSE

This problem can occur if you are running the released version of Windows 95 instead of Windows 95 OEM Service Release 2 or later. The component to query SMART capabilities of IDE drives was first included with Windows 95 OEM Service Release 2.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date        Time    Version    Size    File name
   ---------------------------------------------------
   03/06/1996  08:18p  4.00.954   18,518  Voltrack.vxd
   08/24/1996  02:11p  4.00.1111  17,982  Smartvsd.vxd
   08/25/1997  03:12p  4.00.1116  24,426  Esdi_506.pdr

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This hotfix includes the files that are required for SMART support, and these files are listed in the following Microsoft Knowledge Base article:

154435 Windows 95 IDE Support for SMART, DMA, and ATAPI Tape Drives

Modification Type:MinorLast Reviewed:10/18/2005
Keywords:kbHotfixServer kbQFE kbenv kbfix kbprb kbQFE KB252215
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